Last
week's issue of SA
Booknews Online ran a
profile
of Karen Bruns,
Marketing Manager of the HSRC
Press. The HSRC Press
is unusual: it is a successful African Open Access publisher - of
books and research reports rather than journals - and it runs a savvy
business model, publishing and selling high quality print versions of
the publications that it places online free of charge. This profile
highlights another, important but often overlooked, aspect of its
operations: that it is run by a highly professional publishing team
and that its publications are aggressively marketed so as to maximise
the impact of the research that is being disseminated.
From
the SA Booknews article:
As
the Marketing Manager of HSRC Press, Karen Bruns has a fairly good
idea of what is needed to achieve success in this line of business.
Prior to joining the HSRC in 2002, she held a number of marketing
management positions in the publishing and retail industries,
developing marketing communications and public relations skills in
focused business environments. These include oppositional publishers
Ravan Press and David Philip Publishers from the mid-1980s to the
early 1990s, as well as for Juta & Co, a larger and more
commercial company.
What
makes HSRC a successful company?
"As
far as we know, the HSRC Press is South Africa's only open access
publisher. We think we might be the only open access publisher in
Africa but as we haven't been able to verify that, we really can't
make that claim. We publish both in print and in electronic form.
It's one of the things that make us unique and it's probably the most
exciting part of what it is that we're doing. It feels very
pioneering and at the same time, we're increasing both the pool of
and access to high quality social science research-based
publications."
"Considering
where we're located, I am often asked whether we only publish the
research output of the Human Science Research Council (HSRC). While
we do manage all of the intellectual property of the HSRC, the answer
is no, as we publish many externally authored works - provided
they're furthering the social sciences, which is the mandate of the
organisation in terms of a statutory act."
How
has HSRC Press expanded business structures/opportunities?
Conscious
that the HSRC in years gone by produced publications of varying
quality, they instituted a formal peer-review process in 2004.
"The
editorial board guarantees the highest academic quality and members
assist greatly in the review process. We currently publish
approximately 45-50 publications per year, that is reports containing
primary research, monographs and edited volumes, and the manuscripts
keep flooding in."
"But
it wouldn't do to be pushing out all of these publications without an
active local and international marketing programme, in addition to
collaborating with foreign publishers on specific titles."
Development
of African intellectual life
The
marketing is Karen's domain, although she says that all of
publishing is about marketing, and she cannot lay claim to doing it
all.
"Working
with authors of high intellect automatically implies that most of my
"constituencies" are natural cynics. It's part of the
territory and in my day-to-day dealings with authors, the media, and
booksellers; I am constantly reminded that these are not people that
can be rah-rahed into excitement about the marketing opportunities in
scholarly publishing. For some it is assumed that credibility sells;
for others it comes as a complete surprise that academic books should
be marketed at all. Armed with catnip, I constantly work at herding
cats and enthusing people about the incredibly exciting opportunities
that lie within academic publishing and in the future of this sector
that is key to the development of African intellectual life."
Key
to success
"But
notwithstanding that we achieve approximately R6.5 million
(advertising value equivalent) in free PR on our books alone each
year, and that we have international prize-winning titles in our
list, and that we have increased representation in the national
bookstores, and that we're establishing some flagship South African
products - what most people ask us most often is whether the open
access model assists in selling more books!"
"The
question is most often accompanied by a cynical eyebrow and a wary
expression. I am just as wary to answer, because my answer would have
to be that we have seen significant year on year sales increases
since our inception in 2002."
According
to Karen, their success can be linked to the improvement of their
products, the increase of their sales network, and their growing
efficiencies. She is wary of pinning their success to the adoption of
the open access model, as she wouldn't want publishers, librarians,
authors, academics, policymakers, or civil society to think for one
minute that the adoption thereof was a marketing ploy!
"The
reason that we have adopted this model - apart from adoring
innovation as we do to a person at the HSRC Press - is that we wanted
to assist in opening access to quality social science in Africa -
both to Africa and from Africa."
Comment:
Karen
strikes a chord for me in this interview when she comments wryly on
the fact that that the most common question people ask is whether
Open Access online provision sells more books. As she says, that is
not the point at all. I cannot imagine that book sales come anywhere
near covering the costs of the publishing department. The HSRC
provides generous financial support for the HSRC Press, presumably
because the organisation finds that this is a good investment. Having
its research effectively and widely disseminated achieves the purpose
of the research council, ensuring that its research findings have
significant development impact. Moreover, I would imagine that its
successfully marketed publications profile the HSRC very effectively
in the eyes of the government that funds it and contributes to its
ability to attract private research contracts to expand its research
activities and supplement its public funding.